The Inpatient unit provides specialist palliative care to adults diagnosed with any life-limiting illness, supporting patients and families through individual assessment and the delivery of nursing and medical care. Inpatient unit services include complex symptom control, pain management, transitional care after treatment, and end of life care and support for relatives. The department is open 24 hours a day, 7 days a week.
The Outreach service supports patients and families in their own home through the provision of education, personal, practical and emotional support for short periods of time. You can be referred to into our service by any health or social care professional. The outreach team is also supported by volunteer outreach buddies who are able to provide practical support and situational respite.
Accessing timely care and support can be particularly challenging for the homeless community. One of our Hospice values is to be enabling and inclusive of the needs of the people of Bury. We are pleased to have recently signed the Homeless Friendly Pledge. This is our commitment to raise the profile of the Homeless Community, to work collaboratively with existing community groups and services that already provide vital support and ensure accessibility to our services.
We are continually looking at how we can improve the patient and carer experience. The voice of our patients and their families is really important to us which is why we have introduced Iwantgreatcare, which allows patients to leave meaningful feedback on their care, say thank you and help the next patient.